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KPIs

What’s the best way to keep your customer happy and remain profitable?

How hard do you work to make a disgruntled client a delighted client?” asks Paul Shrimpling in his latest ‘business bitesize’ newsletter. That great question, supported by fresh research insights, and practical advice from Paul got my mind buzzing early this morning. We all know that a happy and loyal customer can be a profitable customer. Paul’s advice is especially […]

Who else wants to transform business results?

 

You know you have created a good business plan, but the results are disappointing. Sure, the team has made some progress, but just not enough. It’s frustrating trying to get your plan implemented.

Why does this happen?

What could you do to increase your chance of success?

It’s sobering to recall that we all have the same 24 hours per day, but some […]

  • Trends create new opportunities for your business

Trends create new opportunities for your business

Continuing our series on ways in which you could possibly improve the results of your business. Today, I’d like to suggest you study trends in the marketplace as an indicator of possible new business opportunities for your business. I also suggest that you look beyond your normal market sector to give you a chance of finding something new, novel, or […]

  • Wrongful Trading can creep up when no one is watching

Wrongful Trading can creep up when no one is watching

The one constant in business, and in life, is change. You must be in control of your personal circumstances to ensure you can carry the changes and the things that change brings with it.

What I’d like to focus on this morning is ‘wrongful trading’, which is a very strong term. But wrongful trading can come about innocently by just not […]

  • £21 billion in 20 years

£21 billion in 20 years

Jim Ratcliffe lifts the ceiling on goal-setting for ambitious entrepreneurs. According to the Sunday Times Rich List 2018, he has built a business in which his personal share is worth £21 billion, and he has done so in only 20 years.

Whatever levels you are aiming reach in your business, ad+ can help you get there. We’ve advised business owners based […]

Why you must control costs within your business

There are warnings out there in the general economy about an on-coming recession. Thoughts turning toward dropping values, and other worries. That may be the case, for some, but there is also so much that is good, really good, just now. Many business owners are finding trading conditions, investment opportunities, and availability of finance better than they have experienced in […]

  • DO NOT ASSUME: IT’S DANGEROUS

DO NOT ASSUME: IT’S DANGEROUS

Pay attention. Investigate every change affecting the financial stability of your business.

Don’t assume anything. Always challenge assumptions. Just because it has run smoothly for the past few years, don’t assume it will always run smoothly. Good customers can hit hard times, and your invoices can slip down a pile of accumulating debts. Diligent employees can lose their concentration, once-dependable suppliers […]

  • What’s the MEANING behind The Numbers?

What’s the MEANING behind The Numbers?

The meaning behind The Numbers strips bare the facts on implementation within your business.

Your profit number is the result of the activity behind that number. If you want to improve the profit number, look closely at all the activities that impact on sales, margins, overheads.

Successful business owners are passionate about “The Numbers”. But, the funny thing about the numbers is that they […]

  • 32 Bookkeeping: the first building block

Bookkeeping: the first building block

Successful business owners are passionate about “The Numbers”. But, the funny thing about the numbers is that they must be accurate and up-to-date, otherwise they are of no value.

The first building block of accurate financial data is your bookkeeping records. Within your business the workflow process and data entry rules must be designed to consistently capture all the transaction information, […]